iTunes: Hello, I'm iTunes.
Zune: And I'm Zune.
iTunes: I think somebody stole my wallet!
Zune: How could that happen?
iTunes: Someone must have hacked my account.
Zune: You should call someone immediately!
iTunes: I wish! There is no support phone number for iTunes.
Zune: So what are you supposed to do?
Zune: This is urgent! How quickly will they respond to email?
iTunes: Within 48 hours. You know how it is.
Zune: Actually, I don’t.
iTunes: Oh, you get a better response than an email back in 48 hours?
Zune: I can contact support via phone 7 days a week, from 6am until 10pm.
iTunes: Well you better contact them now!
Zune: I’ll be fine.
iTunes: Don’t be a hero, Zune! iTunes has been hacked!
Zune: iTunes…but not Zune.